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The Right Fight

How Great Leaders Use Healthy Conflict to Drive Performance, Innovation, and Value

Audiobook
1 of 1 copy available
1 of 1 copy available
In an age when corporate executives are focused on smoothing out differences and achieving consensus, Saj-nicole Joni and Damon Beyer contend that happy workers aren't always productive; they often become prone to boredom and complacency. While organizational harmony and strategic alignment are important, the health and well-being of organizations also depend on carefully constructed and constructive conflict.
In The Right Fight, Joni and Beyer turn conventional management thinking on its head, providing leaders in the fast-moving, hypercompetitive marketplaces of the twenty-first century with the playbook they need to orchestrate thoughtful controversy in their organizations. To be effective, battles need to be well-designed, well-fought, and subject to certain rules. Drawing from examples as diverse as Unilever, Microsoft, Coca-Cola, Dell, the Clinton administration, and the Houston Independent School System, the authors offer proven advice and guidelines for successfully introducing tension among subordinates at certain points and in certain ways.
As the authors persuasively demonstrate, right fights unleash the creative, productive potential of teams, organizations, and communities—and ultimately foster better possibilities for us all.
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    • AudioFile Magazine
      Picking your battles is a phrase we've all heard. This concept is explored further by the authors, who believe that conflict is necessary to getting things done and recommend a far deeper analysis of the act of fighting. It's complex, they say, and engagement must be flexible. Laural Merlington sounds engaged with the material, in particular with the "Right Fight Principles" that must guide us in overcoming the challenges we face in business and daily life. In an encouraging voice, Merlington describes these principles, which involve developing strategic fighting objectives, doing contingency fight planning, avoiding incorrect fighting, making fight adjustments, and more. Merlington persuasively delivers the author's belief that once these internal struggles are attacked and won, then external fights become more productive. B.J.P. (c) AudioFile 2010, Portland, Maine
    • Publisher's Weekly

      November 16, 2009
      Business strategists and consultants Joni and Beyer argue that carefully created and managed tensions in the workplace can be a propulsive aid in driving performance. The authors state that alignment—agreement on mission, strategy, and company goals—gets a business only so far; strategically steered conflict can create breakthrough performance, deliver lasting innovation, and groom the next generation of leaders. The authors offer six guiding principles: make sure the fight matters; focus on the future; pursue a noble purpose; keep conflict sport, not war; structure formally, but work informally; and turn pain into gain. Elucidating key points are numerous case studies of successful creative tension (Julie Taymor's production team for the Broadway play The Lion King
      , Doug Conant's management of Campbell Soup) and failures (Larry Summers's overly aggressive leadership style at Harvard University). The authors also provide a series of questions for managers to determine if the fight is worth pursuing. Joni and Beyer make a convincing and counterintuitive argument that instigating dissent, if done selectively, can produce big results.

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